Average Reviews:
(More customer reviews)To get the newest model of HP's Deskjets, I paid Amazon top dollar ($81.99 plus shipping) for this basic printer, model D1560. Upon installing the two cartridges, types 22 (color) and 21 (black), the display on the computer indicated that the black cartridge was defective. I had ordered another one and opened and tried that one. Also defective! After consulting with 3 technicians, we drew the conclusion that there are TWO TYPES OF CARTRIDGE NO. 21: one with a black label and one with a white label. The printer has a sensor that can tell the difference. This model takes both cartridges with white labels, but what was shipped with the unit was the correct color cartridge and the incorrect black one. I bought the correct one locally, although the number of this new model, D1560, is not printed on the box. Apparently, if the box says D1460 (among many other numbers), as my correct cartridge's box does, it is probably the right one for D1560. This is not at all indicated to Amazon's customers in the information on either the printer or the cartridges. I give it a 3-star evaluation due to this HUGE inconvenience and expense. But now with the right cartridge, it works fine (at least on the first page so far).
Click Here to see more reviews about: HP D1560 Deskjet Printer
Click here for more information about HP D1560 Deskjet Printer
No comments:
Post a Comment