Average Reviews:
(More customer reviews)While advertised as being compatible with the Macintosh operating system, the installation manual's instructions for getting the wireless system working do not work. I needed to use Lexmark's live chat (and allow them to wire in to my computer) to get it working using a completely different installation procedure. Then within a few weeks, the wireless network card began having problems and I needed to resort to live chat again. The technician told me there was NO way to install the printer on a Mac, even though I'd already done it. Almost three hours later, while trying to access a menu on the printer that apparently does not actually exist, the printer started printing from the queue on its own. The technician declared the printer fixed. Within an hour, it stopped working again. The error code clearly says the network card has an unrecoverable error and needs to be replaced, but Lexmark keeps sending me new things to try to get it working. So now I can only use my wireless printer when it is connected by USB cable.
On the positive side, print quality is excellent. Speed is good unless there are graphics, in which case it is very slow.
If the wireless card wasn't broken and/or if the technical support people could actually fix the problem, I'd probably rate the printer four stars.
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