Average Reviews:
(More customer reviews)Eforcity's customer support was totally useless in trying to resolve a problem with shipping this order. When I did get a response to my e-mail, it seemed like a canned response sent from an auto responder. My correspondences received from them indicates that I should contact them directly if there is a problem, or if I had any additional questions... But, the company does not respond to email directly. The only time I could get them to answer is when I went through Amazon.com directly.
The bottom line is that it took nearly a month to receive two ink cartridges... I couldn't tell you how they work, because I was forced to go out buy cartridges at a local outlet at full price because Eforcity's incompetence was delaying a project I was trying to complete. What I can tell you is that the ad in Amazon states that these are a "100% brand new item"... the boxes I got state that the cartridges are "re-manufactured". If they are re-manufactured, they are not "100% brand new"
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