Average Reviews:
(More customer reviews)I just received my Brother MFC-9970CDW a little under a week ago. So far, the print quality is significantly better than what I experienced with the Brother MFC-9840. It's almost night and day with regard to color quality. I never liked the quality of the 9840, but the 9970 provides me with much greater color quality. They certainly made an improvement in this area.
The 9970 touch screen is nice to have also. It's not a "Wow" factor for me, but it's something different, but nothing to be desired.
The 9970 seems to be made with cheaper quality plastics, which seems to make the printer a bit more fragile, but we'll see how it holds up...I've only had it for less than a week. But with that said, the 9970 also seems to be a bit more (and only a bit more) slim compared to the 9840.
My only problem thus far with the MFC-9970 is that the installation cd that came with the printer did not work properly on my Windows XP laptop. I had to go to Brother website and download the most recent installation drivers and software package. This delayed my setup of the printer a bit, because I had to restart at least two times before I realized I should just try the Brother website. Once I did, I didn't have any other problems installing the printer drivers.
I can now use my printer for business presentations and not having to run to Staples or Kinkos because the 9840 color print jobs were too embarrassing to show any client. Glad I took another chance with Brother with the 9970 because I'll finally get my money's worth.
I haven't really checked out the Control Center 4 that comes with this printer model, but hopefully they've made some improvements here too.
I'd recommend this printer to a small business looking for an all-in-one copy/print/scan/fax solution.
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