Average Reviews:
(More customer reviews)I ordered an ink-cartridge refill kit with expedited shipping because I needed ink in a hurry. It took them seven days to actually ship the order and it was 11 days from date of order before it actually arrived. The description indicated this was a complete kit, no needles required. What I finally received was a box of ink with no instructions. All of the instructions I found on the internet indicate you must have needles to refill the cartridges.
When I inquired about the delay in shipping I was told I would be refunded my shipping cost. It didn't happen. All in all a frustrating experience.
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